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Qatar Airways Akbar Al Baker Honored with Prestigious APEX CEO Lifetime Achievement Award



Qatar Airways Akbar Al Baker Honored with Prestigious APEX CEO Lifetime Achievement Award

Qatar Airways Akbar Al Baker Honored with Prestigious APEX CEO Lifetime Achievement Award. Doha, Qatar – In a celebration of outstanding achievements within the aviation industry, the APEX-IFSA Awards 2024 bestowed the Lifetime Achievement Award upon HE Akbar Al Baker, the Qatar Airways Group CEO.

Hosted by the esteemed APEX (Airline Passenger Experience Association) and the IFSA (International Flight Services Association), this event stands as the pinnacle of recognition in the aviation sector.

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Award Presentation

 APEX CEO Dr. Joe Leader, a prominent figure in the industry, had the honor of presenting the highly coveted APEX CEO Lifetime Achievement Award to Mr. Al Baker.

This prestigious accolade was awarded to him in recognition of his unwavering commitment to excellence, his efforts in enhancing the passenger experience for Qatar Airways travelers, and his role in establishing a gold standard that has had a far-reaching impact on the entire airline industry.

HE Akbar Al Baker Response

 Expressing his deep appreciation, Qatar Airways Group CEO HE Akbar Al Baker commented, “I am deeply honored to accept the CEO Lifetime Achievement Award from the Airline Passenger Experience Association. Over the last decades, Qatar Airways has grown to become one of the most recognizable and trusted names in the industry, synonymous with customer service quality and luxury.

It is owing to the dedication of our employees across the world that our award-winning airline continues to outperform at the top level of our industry. I would like to thank the APEX team for their recognition and hope to continue surpassing all expectations for Qatar Airways in the years to come.”

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APEX CEO Commendation

 Dr. Joe Leader, APEX CEO, lauded HE Mr. Akbar Al Baker, describing him as the driving force behind Qatar Airways’ remarkable ascent from its inception to becoming a global aviation giant. Al Baker’s relentless pursuit of excellence has led to groundbreaking innovations in in-flight entertainment and the introduction of the revolutionary Qsuite experience, igniting fierce competition among global airlines in the realm of business class luxury.

Additionally, Qatar Airways’ service quality has transcended conventional five-star ratings to achieve APEX World Class status. Dr. Leader stated, “His legacy epitomizes the power of dedication, innovation, and fervor in sculpting an unparalleled airline customer journey.”

Additional Recognitions

 During the event, HE Akbar Al Baker also accepted the airline’s 2024 APEX World Class Award, a distinction that surpasses the APEX Five Stars recognition, as it is solely voted on by passengers.

Furthermore, Qatar Airways was honored with the APEX Award for Best Entertainment in the Middle East and the APEX Award for Global Best Food & Beverage, with the latter being awarded based exclusively on verified and certified passenger feedback.

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Excellence in Guest Experience

 This category, which acknowledges airlines excelling in guest experience, saw top honors bestowed upon Emirates, Japan Airlines, KLM Royal Dutch Airlines, Qatar Airways, SAUDIA, Singapore Airlines, Turkish Airlines, and Xiamen Airlines, as highlighted in the press statement from APEX.

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Qatar Airways

Qatar Airways Cargo Celebrating 20 Years of Success




Qatar Airways Cargo Celebrating 20 Years of Success

Qatar Airways Cargo Celebrating 20 Years of Success. In 2023, Qatar Airways Cargo proudly marks two decades of dedicated freighter operations. This remarkable journey began in 1997 when Qatar Airways launched its cargo division, initially staffed by just five dedicated cargo professionals. At the outset, they capitalized on leased passenger planes to sell cargo space.

Since then, the airline has evolved significantly, growing from a single converted Airbus A300-600 freighter in 2003 to an impressive fleet of 31 freighter aircraft in 2023. Qatar Airways Cargo has held the coveted title of the world’s largest cargo carrier since 2019.

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A Global Reach

Qatar Airways Cargo’s expansion has been extraordinary. The airline initiated regular operations to key destinations like Amsterdam, Chennai, and New Delhi, and today, it serves more than 160 belly-hold destinations alongside over 70 freighter destinations.

The fleet consists of two Boeing 747-8 freighters, two Boeing 747-400 freighters, 26 Boeing 777 freighters, and one Airbus A310 freighter. In addition, they’ve established an extensive road feeder service (RFS) network, enhancing their connectivity and reach.

Setting Global Standards

Qatar Airways Cargo is not only about scale but also quality. The company has made substantial investments in its products, services, quality handling, infrastructure, facilities, personnel, and procedures at each of its destinations, ensuring high operating standards for cargo transportation.

These efforts have been recognized through the International Air Transport Association (IATA) statistics, positioning Qatar Airways as a dominant player in the air cargo industry.

Facing Market Challenges

Qatar Airways Cargo acknowledges the challenges posed by the ever-evolving global air cargo market. The market conditions are indeed demanding, but with their extensive network, they embrace these challenges creatively.

The airline is dedicated to outperforming market expectations through innovative strategies and enhanced capacities.

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The Next Generation Strategy

With the introduction of its “Next Generation” strategy, Qatar Airways Cargo redefines its role in the air cargo industry. The strategy incorporates fresh and innovative approaches to business operations, emphasizing superior products and services, cutting-edge technology, commitment to sustainability, and diversity.

Qatar Airways Cargo has achieved several milestones under this strategy, including IATA CEIV certifications, the launch of the Kigali Africa hub in partnership with RwandAir, and the introduction of innovative products like Pharma, Fresh, Courier, SecureLift, and the relaunch of its Mail product.

Strategic Partnerships

In recent times, Qatar Airways Cargo has solidified strategic partnerships with key shippers and forwarders to secure long-term capacity arrangements.

Notably, their collaboration with global freight forwarder DSV has created a direct scheduled service between Huntsville in the United States and Doha, providing 200 tonnes of weekly cargo capacity.

Expanding Horizons

Qatar Airways Cargo continues to expand its global reach. Their commitment to providing enhanced digital services, accessible through multiple channels, has been a significant area of investment and growth. With a focus on user experience and ease of use, they empower customers to price and book cargo shipments with personalized, real-time pricing, facilitated by AI-powered optimization solutions.

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A Promising Future

Despite the challenges posed by the global air cargo market, Qatar Airways Cargo remains committed to providing high-quality services and innovative solutions. As they continue to expand and adapt, the future looks promising, and they aim to play a pivotal role in the air freight industry.

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