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QantasLink Welcomes New CEO Amid Leadership Changes

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QantasLink Welcomes New CEO Amid Leadership Changes

QantasLink Welcomes New CEO Amid Leadership ChangesIn a recent announcement, Qantas has introduced a new Chief Executive Officer (CEO) for its regional airline and charter business, QantasLink. This appointment comes as part of a broader leadership reshuffle within the Qantas Group.

Read Also: Qatar Airways CEO Akbar Al Baker Announces Retirement, Successor Named

Rachel Yangoyan Takes the Helm

Rachel Yangoyan, a dedicated member of the Qantas team for two decades, has been chosen to lead QantasLink as its new CEO, succeeding John Gissing. Gissing, who has served the Qantas Group for nearly 25 years, had previously disclosed his impending retirement in early November, as part of several senior management alterations across the group. He will continue in an advisory capacity for the next 12 months.

A Diverse Background in Aviation

Rachel Yangoyan brings a wealth of experience in various executive roles, including customer experience, operations, airports, loyalty, and strategy. Her most recent responsibility was overseeing the “entry into service” program for Qantas’ substantial fleet renewal.

Ms. Yangoyan Perspective

In a statement, Ms. Yangoyan expressed her honor in taking on the role of QantasLink CEO, emphasizing the airline’s origin in outback Australia. She also highlighted her commitment to enhancing service to regional communities and the resources sector.

Qantas Group CEO Perspective

Qantas Group CEO Vanessa Hudson, who assumed her role in September, filling the vacancy left by Alan Joyce’s early departure, lauded Ms. Yangoyan’s profound understanding of the airline industry. In her new capacity as QantasLink CEO, Ms. Yangoyan will be responsible for regional and charter operations, vital components of Qantas’ operations and its role in connecting remote regions of Australia.

See also  Qatar Airways Akbar Al Baker Honored with Prestigious APEX CEO Lifetime Achievement Award

Read Also: SFO ATC Frustrated by Inefficient Qatar Airways Pilot Communication

Leadership Restructuring for Future Challenges

This appointment marks the final piece of the new leadership team structure announced earlier in the year, designed to address current challenges and opportunities faced by the Qantas Group.

Additional Leadership Changes

In recent developments, former Qantas CEO contender and head of Qantas Loyalty, Olivia Wirth, revealed her plans to leave the airline next year. Additionally, Qantas Chairman Richard Goyder announced his early retirement this month.

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Qatar Airways

Qatar Airways Plans to Offer Complimentary Starlink Internet Details Yet to Be Disclosed

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Qatar Airways Plans to Offer Complimentary Starlink Internet Details Yet to Be Disclosed

Qatar Airways Plans to Offer Complimentary Starlink Internet Details Yet to Be Disclosed. In a recent development, Qatar Airways, a long-standing user of Inmarsat-now-Viasat Global Xpress (GX) Ka-band satellite-based inflight connectivity service, has indicated its intention to offer SpaceX’s Starlink Aviation onboard Internet to its passengers on a complimentary basis. This offering will be accessible to passengers with a simple “one-click” process.

Read Also: Air Travel in Australia Senate Inquiry, Qantas, and the Shifting Aviation Landscape

Rollout on Specific Aircraft and Routes

According to an official press release from Qatar Airways, the low-latency In-Flight Connectivity (IFC) service will be introduced on “specific aircraft and routes.” The airline has also mentioned that they are currently in the pre-launch phase of the rollout strategy in collaboration with Starlink. SpaceX Vice President of Starlink Commercial Sales, Jonathan Hofeller, has expressed that Starlink is “set to support the entire Qatar Airways fleet.”

This news emerged following the APEX/IFSA Global EXPO event in Long Beach, where Qatar Airways Group’s Chief Executive, His Excellency Mr. Akbar Al Baker, was honored with a Lifetime Achievement Award. During this event, Starlink executives met with airline representatives in a nearby hotel.

Changing Landscape in In-Flight Connectivity

The Qatar Airways-Starlink collaboration signifies a shift in the in-flight connectivity landscape. Traditional GEO satellites are being challenged by Low Earth Orbit (LEO) constellations like SpaceX’s Starlink. For example, Flexjet has announced plans to replace the Viasat hardware on some of its aircraft with Starlink.

Viasat acquisition of Inmarsat, coupled with these changes, has led to some Inmarsat value-added resellers reevaluating their positions. SITA, a service provider to Qatar Airways, has already disclosed its intention to exit the cabin connectivity market by January 2025.

See also  Qatar Airways Elevates In-Flight Connectivity with Starlink Partnership

Read Also: Qantas Loyalty Chief Olivia Wirth Resigns Amidst Ongoing Leadership Transition and Controversies

Seeking Clarity from Qatar Airways

Runway Girl Network reached out to Qatar Airways to seek clarification on several points. They inquired about:

  • Qatar Airways plan regarding the replacement of Inmarsat (now Viasat) GX inflight connectivity hardware with Starlink.
  • Whether Starlink will be deployed across Qatar Airways’ entire fleet.
  • Commencement dates for supplemental type certifications and Starlink installations.
  • Which aircraft type will be the first to receive the new hardware.
  • The impact of SITA’s decision to cease being a GX value-added reseller on Qatar Airways’ decision to select Starlink.
  • Qatar Airways’ plans for continuing to roll out Inmarsat GX on its 787-9s.

Qatar Airways Response

In response to these queries, a Qatar Airways spokesperson stated via email that they would keep Runway Girl Network updated on any future operational developments. In a follow-up exchange, when further clarity on the deal was sought, the spokesperson requested the removal of a specific phrase from their press release.

Implications and Future Plans

In the absence of comprehensive details, it seems logical for Qatar Airways to consider introducing Starlink initially on its 787-8s. This fleet has seen recent in-seat In-Flight Entertainment (IFE) upgrades but still lacks true broadband connectivity.

Once Starlink is operational on Qatar Airways aircraft, passengers can anticipate complimentary access to ultra-fast Wi-Fi speeds of up up to 350 Mbps, which can be used for various Internet-based services including video streaming, gaming, web browsing, and more. In contrast, the airline presently charges $10 for inflight access to its ‘Super Wi-Fi.

See also  Qatar Airways Akbar Al Baker Honored with Prestigious APEX CEO Lifetime Achievement Award

Read Also: Qatar Airways Elevates In-Flight Connectivity with Starlink Partnership

Conclusion

Qatar Airways, in its press release, also proudly asserts its position as “the largest airline to collaborate with Starlink.” Other notable Starlink customers include Part 135 operator JSX, Hawaiian Airlines (launch delayed until early next year), airBaltic, and ZIPAIR.

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